Dylan Gray Consulting

Dylan Gray Consulting

Work Smarter. Manage Better. Grow Faster.

(US) +1 832 295 9498   (CAN) +1 613 903 4299   (UK) +44 207 101 9238
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Dylan Gray Consulting is a trusted full service Salesforce consulting partner in Houston, TX...

Dylan Gray Consulting is a trusted full service Salesforce Consulting partner in Houston, TX.

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With 20+ years of experience with Salesforce.com and 100+ implementations, we can help you and your business embrace Salesforce.com. We service SMB, Mid-market and departments of enterprise accounts nationwide. Our team speaks the language of B2B companies in Oil & Gas, Engineering, Manufacturing & Construction.

Work smarter. Manage better. Grow faster.

Marketing Cloud (PaRdot)

Build customer relationships for life with data-first digital marketing. When you power your marketing with the world’s #1 CRM, you can drive success from anywhere.

Inspire action and loyalty by humanizing every moment, for each customer. Power every interaction with AI from ad to account, email to e-commerce, social to service, and more.

Move at the speed of your customer with real-time insights and optimize performance with actionable analytics.

Know your customers and engage them in new ways with relevant messaging by connecting all your data.

Salesforce Marketing Cloud
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Sales Cloud

Manage leads more effectively. Monitor pipeline more accurately. Automate administrative tasks, and close more deals faster with the world’s most trusted sales force automation software.

Work has completely changed. Perhaps, forever. And the truth is, not all sales software platforms can keep up, let alone facilitate growth. Today, it’s more important than ever to monitor business health in real-time, and pivot go-to-market strategies fast. Luckily, that’s where Sales Cloud can help.

Get a faster return on your investment. No matter your company’s size, industry, or geography. See how you can increase rep productivity and grow revenue through intelligent data-driven selling.

Drive your digital transformation with the perfect CRM. Scale up with ease, no matter what phase of growth you’re in. Adapt, iterate, and repeat with access to the largest enterprise app ecosystem.

Service Cloud

Unify your contact center, digital channels, and field service to deliver complete customer service management powered by automation.

Service Cloud 360 has all the tools you need to strengthen customer engagement. With the clarity of Customer 360, you can break down silos and get the inside scoop into every single customer interaction from the first click-through, last purchase, and beyond.
Meet customer expectations every time, from anywhere. Provide customer support instantly with self-service options. Help customers by connecting them to knowledge articles, account information, and the right community members.
Empower your teams to deliver safe, mission-critical field service. Now you can give customers all the info they need in real time, like when their mobile worker will be there, who to expect, and how long the appointment might take.
Salesforce Service Cloud
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Salesforce Community Experience Cloud
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Community/Experience Cloud

Build connected websites, portals, and applications extremely fast, and interact with your customers across channels with Experience Cloud.
Engage any audience fast with interactive sites, apps, and portals — all tailored to your industry and powered by the world’s #1 CRM.
Launch and adapt experiences quickly using clicks or code. Scale with a broad ecosystem of easy-to-use tools, powerful AI, and world-class apps.
With all your data in one place, you can deliver personalized content fast. Make it easy for customers to access their data and take action.

Integration Cloud (Mulesoft)

Integration is the #1 reason digital initiatives stumble. Mulesoft will unlock and integrate data from any system to deliver critical, time-sensitive projects.

Enrich your 360-degree customer view by empowering Salesforce admins with a no-code solution for quickly unlocking data, integrating apps, and automating business processes — all inside of the Salesforce UI.

Connect data from any system — no matter where it lives — with clicks or code.
Start fast and realize immediate value with a platform built for speed.
Deliver integrated experiences faster with prebuilt connectors and APIs.
Salesforce Integration Cloud - Mulesoft
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Let's Get Started

ANalytics Cloud

Find answers, make decisions, and take action with Tableau CRM. Give everyone in your company analytics built for the way they work. Find data-driven insights and take action, right within Salesforce.
Tableau CRM Apps plug right into your Salesforce, so you can get up and running right away. No more waiting for IT to install and optimize software and hardware before you can ask questions and take action.
Now when you find an answer, you can quickly take the next step with built-in tools called Analytics Actions. Create a task, update a record, share insights, and more — without waiting around for legacy technology or data analysis.
Analytics makes it easy to combine Salesforce data — or any other data — from across your business. Now you can instantly explore information, find insights, and take actions that help your whole team move forward.

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What Our Clients Think

"Kudos. I can't thank you and your team enough for coming together late in the day to help comb through an integration issue and pinpoint the exact error quickly. Not only an effective interaction to resolve an issue, but fun too."
Jennifer MarchandInformation Technology Manager at Fourlane
Jennifer Marchand
"DGC did a great job with our project. They completed the project quickly, were very responsive and did a great job keeping us on track to complete the project."
Michelle WoodDirector of Finance at Praesidium
Michelle Wood
"We had a failing implementation of Salesforce that was not being used.

Dylan and his team rescued the project and delivered a robust end to end sales process from marketing to projects all on Salesforce.com with great reports.

Dylan and his team do amazing work. They not only developed a workable sales process for us and tailored our Salesforce to the process, they also tied Salesforce into our homegrown project setup system, giving us full visibility into our sales funnel, allowing us to more accurately forecast the business. These were some difficult technical challenges that we placed on the team, but they persevered! I can't recommend Dylan enough."
Brian WeaverDirector of Sales & Business Development
Brian Weaver
"Dylan and his team really helped us resolve some issues with a Service Cloud implementation that went every way but the right way. They are a smart bunch who took little time to identify areas where improvements or all-out fixes could be made and allowed us to move forward with day-to-day operations while they worked quickly and effectively to resolve our issues. If you have the chance to work with the team, don't hesitate! We're happy and thankful for all they've done for us."
Ryan SimmonsDirector of Operations at Gimmal
Ryan Simmons
"DGC's technical resources are definitely their biggest asset. Both Nihal and Ashish were both impressively knowledgeable in both Conga and Salesforce. They were able to help us accomplish everything we set out to accomplish while keeping us in line with best practices. Very easy company to deal with, very accommodating of our sometimes out-of-the-blue requests."
Brid DowerDirector of Commercial Applications at Axon
Brid Dower
"An excellent team that helped us develop and implement our Salesforce platform. Professional and responsive. 5 Stars."
James RushManaging Partner at Signature Financial Advisors
James Rush
"Dylan and his team were very helpful in customizing Salesforce to our very unique needs. They have continued to offer helpful hints and support even after the turnover date. I highly recommend Dylan and his company."
David WhitfieldDirector Of Customer Relations at Veteran Care Advisors of Texas
David Whitfield
"I have had the pleasure of working with Dylan for several years.

He is diligent, honest, highly professional and puts everyone at ease when we're working through complicated issues. Something else to note about Dylan is that he is a very creative problem solver. Apparent roadblocks usually turn out to be only speed bumps on our path to success.

I highly recommend Dylan Gray and am available to anyone who would like additional details."
Evan HughesPresident, Houston Pipe Benders LLC & Bendco
Evan Hughes
"We were presented with a step-by-step road map for the integration, a clear and concise quote for the services we would require, and introduced to an entire team of agents that would be taking us through the process... Caroline lead the charge on our project and did an excellent job of extracting the appropriate information for any given aspect of our business.. We were delivered everything we expected and more, and it was delivered on time at the original price point."
James ClarkTechnical Support at Dealermade
James Clark
"Dylan Gray Consulting has helped JP Steel in a number of ways, including the acquisition of a new prospecting software, updating and improving our experience with both our ERP & CRM software, and providing customized training for each member of our sales staff... I would highly recommend Dylan Gray Consulting to any organization that feels they are not getting the most out of their current ERP/CRM, or who would like to explore other options to run a more successful business."
James PearsonProduct Manager at JP Steel
James Pearson
"Dylan has a top-notch team of professionals who provided us with a Salesforce solution that was beyond our expectations. The Salesforce that we now have is simplistic, easy to manage and is fun to use with wonderful tools. Thank you, Dylan, for a job well done."
Paul OwensBusiness Development Manager, Sales & Client Relations
Paul Owens
"I was referred to Dylan and so happy that we had the chance to meet. I had worked with Salesforce for over 8 weeks to fix an issue, that was never resolved! In 1 hour, Dylan had a solution, and put his team on our issue and placed a plan to fix it. I highly recommend his services."
Michelle KershnerVice President of Sales and Marketing
Michelle Kershner
"I was new to the company and new in a senior leadership role. Dylan and his team identified and brought the professional development I needed to step into this role and bring about a cultural change."
Elizabeth Will-HibbettsSales & Marketing Operations
Elizabeth Will-Hibbetts
"Dylan helped us map our sales processes, refine GTM Strategies and configured a Salesforce demo that worked for teams selling different products. Not only did we come away with great solutions, everybody has a deeper understanding of the why and how."
Steven CoffmanManager Sales Operations
Steven Coffman
"Dylan has a team of professionals that work with their clients to optimize and tailor the Salesforce environment for them. We have several customized apps that have brought tremendous value to our firm and capture the true power of Salesforce for our needs. I highly recommend Dylan and his company."
Andre FosterVice President
Andre Foster
"We had a failed CRM that was not being used. Dylan and his team quickly delivered a robust end to end sales process on Salesforce.com with all our data and great reports."
Steve WillPresident
Steve Will
"We had a failing implementation and partners that were not delivering. Dylan and his team rescued the project and delivered a robust end to end process from marketing to invoicing all on Salesforce.com and in the force.com cloud."
Matt BoucherCEO
Matt Boucher
"I have found Dylan to be very professional and more than competent in his work. Our clients view him as a trusted advisor and have come to rely on his expertise."​
Paul UnderbrinkEnterprise Architect
Paul Underbrink
"Dylan is a real people person, showing genuine please in his team's accomplishments, and is willing to take time to understand problems that may arise."
Julie TowerIndependent Contractor
Julie Tower
"I would hire Dylan, I do recommend hiring Dylan, and I would not want Dylan working for my competitor."
Jim RayPrincipal Sales Consultant
Jim Ray
"His ability to work with and present to all levels within our organization and to those of our customers and partners made him a valuable asset to us."
Frank LaRoseSr. Project/Program Management
Frank LaRose
"He develops excellent relationships quickly, is able to understand different business models/needs with ease and design salesforce.com solutions that are adopted rapidly by the customer. I also feel customers have a tendency to trust Dylan quickly because of his skill to listen and then implement their requests fully and with confidence."
Chris BazzyCEO
Chris Bazzy
"Dylan was a great team player working with a number of our employees with a strong knowledge of salesforce.com and its capabilities. He develops excellent relationships quickly, and was able to understand different business needs with ease, he designed solutions that were adopted rapidly by our team."
Molly PloverVice President
Molly Plover
"I found Dylan to be an innovative market thinker with broad knowledge and an analytical approach. He demonstrated good technical knowledge and was highly regarded by his clients. He was a good commercial manager, working well with sales people and in sales situations. He was excellent with staff and developed respect amongst his colleagues."
Nick DeanChairman
Nick Dean
"Over the last 9 months Dylan has configured a single system (salesforce.com) that manages all customer data and interactions from marketing through bid/proposal management, approvals and order acceptance. He has successfully introduced management processes and metrics to track performance. From the top down we now forecast our business from this platform."
Adam FellowsSenior Consultant
Adam Fellows
Dylan, your help gave me hope in Salesforce and looking forward to what Conga can do to make it even better.
Laura PhillipsOwner
Laura Phillips
"I have worked with Dylan before when I ran Sales Operations at Vertex years ago. He is outstanding and made a significant contribution to advancing the levels of sales excellence, and helped me improve the win ratio from 1:20 to 1:2.5. I totally recommend him."
Helen StaniszewskiManaging Director
Helen Staniszewski

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Dylan Gray Consulting

Dylan Gray Consulting

Work Smarter. Manage Better. Grow Faster.

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(US) +1 281 249 5590
(CAN) +1 613 903 4299
(UK) +44 203 289 2709

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WORK SMARTER. MANAGE BETTER. GROW FASTER.

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