Happy Clients

"Kudos. I can't thank you and your team enough for coming together late in the day to help comb through an integration issue and pinpoint the exact error quickly. Not only an effective interaction to resolve an issue, but fun too."

"DGC did a great job with our project. They completed the project quickly, were very responsive and did a great job keeping us on track to complete the project."

"We had a failing implementation of Salesforce that was not being used.

Dylan and his team rescued the project and delivered a robust end to end sales process from marketing to projects all on Salesforce.com with great reports.

Dylan and his team do amazing work. They not only developed a workable sales process for us and tailored our Salesforce to the process, they also tied Salesforce into our homegrown project setup system, giving us full visibility into our sales funnel, allowing us to more accurately forecast the business. These were some difficult technical challenges that we placed on the team, but they persevered! I can't recommend Dylan enough."

"Dylan and his team really helped us resolve some issues with a Service Cloud implementation that went every way but the right way. They are a smart bunch who took little time to identify areas where improvements or all-out fixes could be made and allowed us to move forward with day-to-day operations while they worked quickly and effectively to resolve our issues. If you have the chance to work with the team, don't hesitate! We're happy and thankful for all they've done for us."

"DGC's technical resources are definitely their biggest asset. Both Nihal and Ashish were both impressively knowledgeable in both Conga and Salesforce. They were able to help us accomplish everything we set out to accomplish while keeping us in line with best practices. Very easy company to deal with, very accommodating of our sometimes out-of-the-blue requests."

"An excellent team that helped us develop and implement our Salesforce platform. Professional and responsive. 5 Stars."

"Dylan and his team were very helpful in customizing Salesforce to our very unique needs. They have continued to offer helpful hints and support even after the turnover date. I highly recommend Dylan and his company."

"I have had the pleasure of working with Dylan for several years.

He is diligent, honest, highly professional and puts everyone at ease when we're working through complicated issues. Something else to note about Dylan is that he is a very creative problem solver. Apparent roadblocks usually turn out to be only speed bumps on our path to success.

I highly recommend Dylan Gray and am available to anyone who would like additional details."

"We contracted Dylan Grays consulting service to help us integrate into the Salesforce ecosystem, and being a business of less than 30 employees, committing ourselves into such a robust system seemed daunting to say the least. But, Dylan's team quickly eased our concerns after our first kickoff meeting. We were presented with a step-by-step road map for the integration, a clear and concise quote for the services we would require, and introduced to an entire team of agents that would be taking us through the process. From then on at no point where we ever confused about what was going on, what the goals were for any given task, or any other administrative or logistical challenge's.

Regarding the specific process, we had weekly meetings with the team lead from Dylan's group, complete with progress tracking and updated requirement's. Caroline lead the charge on our project and did an excellent job of extracting the appropriate information for any given aspect of our business from me, and turning that into a usable/understandable Salesforce experience unique to us and our business needs.

I have now come to the end of the first project and have asked Dylan to continue working with us to take Salesforce even further into our organization. But, looking back on our first project, I feel safe saying that we were delivered everything we expected and more, and it was delivered on time at the original price point. As mentioned above, I 100% expect to continue to use the Dylan Gray services, and would absolutely recommend them to any other business organization out there in need of these types of services."

"Dylan Gray Consulting has helped JP Steel in a number of ways, including the acquisition of a new prospecting software, updating and improving our experience with both our ERP & CRM software, and providing customized training for each member of our sales staff. Dylan himself took the time to visit JP Steel and sat down with several key members to better understand how we do business and how he could help us to improve.

I would highly recommend Dylan Gray Consulting to any organization that feels they are not getting the most out of their current ERP/CRM, or who would like to explore other options to run a more successful business."

"Dylan has a top-notch team of professionals who provided us with a Salesforce solution that was beyond our expectations. The Salesforce that we now have is simplistic, easy to manage and is fun to use with wonderful tools. Thank you, Dylan, for a job well done."

"I was referred to Dylan and so happy that we had the chance to meet. I had worked with Salesforce for over 8 weeks to fix an issue, that was never resolved! In 1 hour, Dylan had a solution, and put his team on our issue and placed a plan to fix it. I highly recommend his services."

"I was new to the company and new in a senior leadership role. Dylan and his team identified and brought the professional development I needed to step into this role and bring about a cultural change."

"Dylan helped us map our sales processes, refine GTM Strategies and configured a Salesforce demo that worked for teams selling different products. Not only did we come away with great solutions, everybody has a deeper understanding of the why and how."

"Dylan has a team of professionals that work with their clients to optimize and tailor the Salesforce environment for them. We have several customized apps that have brought tremendous value to our firm and capture the true power of Salesforce for our needs. I highly recommend Dylan and his company."

"We had a failed CRM that was not being used. Dylan and his team quickly delivered a robust end to end sales process on Salesforce.com with all our data and great reports."

"We had a failing implementation and partners that were not delivering. Dylan and his team rescued the project and delivered a robust end to end process from marketing to invoicing all on Salesforce.com and in the force.com cloud."

"I have found Dylan to be very professional and more than competent in his work. Our clients view him as a trusted advisor and have come to rely on his expertise."​

"Dylan is a real people person, showing genuine please in his team's accomplishments, and is willing to take time to understand problems that may arise."

"I would hire Dylan, I do recommend hiring Dylan, and I would not want Dylan working for my competitor."

"His ability to work with and present to all levels within our organization and to those of our customers and partners made him a valuable asset to us."

"He develops excellent relationships quickly, is able to understand different business models/needs with ease and design salesforce.com solutions that are adopted rapidly by the customer. I also feel customers have a tendency to trust Dylan quickly because of his skill to listen and then implement their requests fully and with confidence."

"Dylan was a great team player working with a number of our employees with a strong knowledge of salesforce.com and its capabilities. He develops excellent relationships quickly, and was able to understand different business needs with ease, he designed solutions that were adopted rapidly by our team."

"I found Dylan to be an innovative market thinker with broad knowledge and an analytical approach. He demonstrated good technical knowledge and was highly regarded by his clients. He was a good commercial manager, working well with sales people and in sales situations. He was excellent with staff and developed respect amongst his colleagues."

"Over the last 9 months Dylan has configured a single system (salesforce.com) that manages all customer data and interactions from marketing through bid/proposal management, approvals and order acceptance. He has successfully introduced management processes and metrics to track performance. From the top down we now forecast our business from this platform."

Dylan, your help gave me hope in Salesforce and looking forward to what Conga can do to make it even better.

"We enjoyed our session with Dylan and team as we navigate building a streamlined implementation of Congo Composer and Sign with CPQ. Dylan and his team were able to provide immediate value during our initial session, which helped to make our processes more efficient for our sales team, and will most likely make our phase-1 implementation much easier from a technical standpoint. I also was pleased that Dylan and team were not pushy around engaging long-term, but only offered further arrangements if it made sense. I will look to re-engage when it makes sense and recommend Dylan and team to other businesses looking for expertise with the Salesforce ecosystem."

"Dylan spent a lot of time with our office and our sales team when we were implementing Salesforce. He is very knowledgeable and if there was any trouble or anything he couldn't answer on the spot he got an answer very quickly. He also had good ideas to grow the business for the future and how Salesforce can help with that. He was a joy to work with and I recommend him for any Salesforce needs you might have."

"I have worked with Dylan before when I ran Sales Operations at Vertex years ago. He is outstanding and made a significant contribution to advancing the levels of sales excellence, and helped me improve the win ratio from 1:20 to 1:2.5. I totally recommend him."