What is this about?
Being the best you can be for your customers matters. It drives repeat business, referrals and an ethical satisfaction of a job well done for people you promised to help. Being good as a human means you learn how to engage, support, and grow others to be best they can be, not for your benefit but theirs. At Dylan Gray Consulting, we believe in doing good and trying our hardest to deliver on our promises to each other, our clients and the community that is our world.
There are times we have all been good
“Sometimes it is a business leader who just does not know how to do what they know they need to do, and we help them quickly and easily and send them on their way.” – Dylan Gray
“Sometimes it is a senior executive who needs a hand converting strategy into action. It’s a complex combination of people skills, tech, data, project management and execution. It’s hard but we can do that and have.” – Dylan Gray
“Sometimes it is all about humility, listening, understanding, empathy and creating a sense of the possible to get everyone on board. We have been good at that.” – Dylan Gray
There are times we have all not been good
5 years ago, I did 5 projects in a row for a major oil company and saved them $200m. For the 6th project I took on something too big without truly knowing enough about what I was doing, which was not good. I never been asked to work with them again.
This year I was asked by a CEO after one successful project if I could do another one. I assumed I knew what they were talking about because I had done what they needed before for someone else. I was wrong, what they wanted was 5-10x bigger than any of us imaged and they are 4 months behind the planned go-live. This was really not good and it’s my fault.
Sometimes we just focus on surviving
As a business owner sometimes, I focus on just keeping the wheels turning and when we get a break, it’s all about downtime for me, recharging before the next go round. For many years, I really did not do anything to help our world. I was just happy to be here.
But we can always strive to do the right thing
I have a project today that is eating my breakfast, lunch, and dinner. My team have been working round the clock for months to get it to excellence. I have decided to pay out of my own pocket to deliver the goods and make this client thrilled. Not fun, but it’s the right thing.
Inspired by a client that saves billions of gallons of water, I have decided that Dylan Gray Consulting will support the Kasanka Trust. I have never met these people and probably never will. Nevertheless, it is the right thing to do.
Why Kasanka Trust?
Kasanka is a conservation park run by the local people of Zambia. They do an amazing job of protecting wildlife, promoting biodiversity, and sustaining the local economy. But what is most intriguing about Kasanka is the local community’s dedication to continuously take care of the natural world around them, people and animals alike. They perform this amazing job through the mission of “Tourism for Conservation”, where they use funding from tourist attractions and donations to sustain the community, but with the aim of being deliberately present to take care of the animals. This is a mighty Good deed, and we hope that through our support, we can be an active part of their value to show love to everyone and everything, and continue to encourage them to do the fine work they do
To that end we are donating 10% of our annual profits to the Kasanka Trust and ask that you look and see if you are moved to engage with the wider world for good.
To our customers, thank you for your trust and patronage that makes us who we are today.
Take a moment to consider what good looks like for you, your team, your clients, and your community.
